An organisation can be viewed as a network of conversations. Conversations are key for coordinating actions. Having quality conversations doesn’t sound like a high priority for any business, however in reality all businesses are highly dependent on the quality of conversations it has both internally and externally with customers and shareholders. In short, excellent conversations lead to improved sales and supplier negotiations, quicker problem resolution and more effective employee communications. How can listening drive your business results? How much potential does your company have in creating excellence in conversations? And, are you really listening? We look forward to having a conversation with you.